Free Shipping on Orders Over $75 | New Arrivals Just DroppedFree Shipping on Orders Over $75 | New Arrivals Just Dropped

FAQ

Quick answers about shopping with COVERED GOLD. For anything else, contact us.

Ordering & shipping

Do you offer free shipping?

Yes — standard US shipping is free on orders over $75. Rates for other regions and expedited options are shown at checkout.

How long will my order take to arrive?

Most domestic orders ship within 1–2 business days. Transit time is usually 3–7 business days depending on your location and carrier. You'll get tracking by email when your order ships.

Can I change or cancel my order?

If your order hasn't shipped yet, contact us as soon as possible — we'll do our best to update or cancel it. Once it's on the way, you can start a return after delivery per our returns policy.

Returns & exchanges

What is your return window?

Most unworn items with tags attached can be returned within 30 days of delivery. See full details on our Returns & exchanges page.

How do I exchange for a different size?

The fastest path is often to return the item you have and place a new order for the size you need. We can also help coordinate an exchange — reach out via Contact.

Products & fit

How do I choose the right size?

Use our Size guide and the fit notes on each product page. If you're between sizes, check the product description for slim vs relaxed fits.

How should I care for my items?

Follow the care label on each garment. In general, machine wash cold with like colors, avoid fabric softener on stretch blends, and tumble dry low or hang dry to preserve shape and color.

Account & payments

What payment methods do you accept?

Major cards and common digital wallets are accepted at checkout. This demo storefront does not process real payments until you connect a provider (e.g. Stripe or your commerce platform).

Is my information secure?

Checkout is designed to use encrypted connections. Read how we handle data in our Privacy policy.